Live Help

How can we help?

Do you have a general question or a query regarding the application procedure, the DF Markets services in general, our trading platforms, etc.? In that case it might be best to contact one of our representatives by Live Chat.

To get in touch with us via email, please send a message to office@dfmarkets.co.uk. We do our best to answer all emails as quickly as possible. You can also use the Contact form and we will answer your questions.

If you wish to reach us by phone, please call us at +44 (0) 20 3866 9652 (Monday–Friday, 9–17 UK Time).

Are you an existing client who wants to place an order by phone? Please get in touch with our Dealing Desk at the following numbers (make sure to have your account login details ready).*

+44 (0) 20 3307 0435
+44 (0) 20 3011 0230
0843 5571175 (UK only)

In case you are experiencing a technical issue or you would like to have a live presentation of our trading platform, we recommend that this is done through the DF Markets Teamviewer Quick Support Tool.

This is a simple and secure software application for screen sharing and desktop presentations; it is quite easy to use and requires no installation. Here is how to take advantage of it:

Step 1. Click on the button below to download a small .exe, then run it.

You will see а screen with your session details. Please take a note of the 9-digit number you will see, as this is your session ID and you will need it for the next step.

Step 2. Please contact the DF Markets Support Desk at +44 (0) 20 3866 9652 or through the Live Chat and share your session ID with our representative. They will set up a remote support session with you.

* All calls are recorded for compliance purposes.